INTERNATIONAL SHIPPING
International shipping rates vary depending on the destination and are displayed at checkout. We offer free shipping on all orders over €300 within Europe, the US, and Canada. We also offer free worldwide shipping on all orders over €300 to all other countries.
Customs duties and taxes are not included in the total amount due during checkout. They are determined by the customs authorities in the destination country. Customs duties and taxes are calculated based on the order value and the tax-free threshold (if any) for goods imported into the destination country. Payment of any customs duties and import taxes is the responsibility of the recipient, and these charges will be collected at the time of delivery. Please note that we do not cover customs duties. If the customer refuses to pay the customs duty at the time of delivery and the order is returned to Tibead, you will be responsible for all applicable return shipping fees.
There are no additional taxes or customs duties for our orders to the EU*.
*These countries include: Austria, Croatia, Spain, Portugal, Italy, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Poland, Romania, Slovakia, Slovenia, Belgium, Bulgaria, Cyprus, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands and Sweden.
Available shipping methods within the Federal Republic of Germany:
DHL Parcel - Free
DHL Express (2 working days): 29.90 EUR
Express Shipping Deadline: Please note that all express orders placed after 4:00 PM will be processed and shipped the following business day.
For orders over $500, a signature is required upon delivery.
Orders are dispatched Monday through Friday, excluding public holidays. Please note that in-stock items may occasionally be temporarily out of stock or backordered. We will endeavor to notify you of any delivery delays within 24 hours of your order.
Please note that we cannot ship to PO boxes.